Frequently Asked Questions:

1.Will I be able to receive local channels from the satellite?*
2. Is it really FREE - won't cost me anything?*
3. What is the warranty?
4. How does it compare to cable?
5. Is this digital?
6. Will I be able to receive HDTV?*
7. My TV is old, will it work with satellite*?
8. Are the channels the same as the channels on cable?
9. Are there adult channels?
10. Can I control what my children watch?
11. I still can't program my VCR; will I be able to operate satellite TV?
12. What if my credit is not good?
13. How many TVs can I hook up?*
14. What about sports?
15. I have trees, will I still be able to get a dish?*
16. I live in a neighborhood that doesn't allow dishes or antennas on roofs, what can I do?*
17. I have a motor home, can I take it with us when we go to Canada on vacation?*
18. Can I record on my VCR?*
19. Can I record one channel and watch another?*
20. Will we be able to receive the WB and UPN channels?
21. How many pay-per-view channels, and how much to buy a movie?

* These answers are not nearly as complete as I would like.
There are a number of ways to wire a home to take advantage of all the capabilities and
options that are available from a satellite dish today and in the future. In our local service area
we design and install Master-Satellite-Antenna-Surveillance systems. This sounds more
complicated than it is. I have made literally thousands of drawings for home owners,
contractors, and installers over the last 30 years. I should have made copies. I am compiling
all this information into an easy to understand manual. This will be available soon.

1. Q: Will I be able to receive Local Channels from the Satellite?

A: Right now, there are a large number of major cities, that carry local channels. Click here to
view the list. The list is growing and Dish Network has just launched another satellite with new
technology to carry even more areas. Back to Top

2. Q: It's really FREE, won't cost me anything?

A: Yes, it can be, but every installation is different. Sometimes there are obstacles that are not
covered under basic installation. There are options or features that you may want, which may
take extra wiring or accessories. Back to Top

3. Q: What is the warranty?

A: The manufacturer's warranty is one-year parts and labor. Under the Digital Home Program,
Dish Network covers repairs as long as you are part of the program. Back to Top

4. Q: How does it compare to cable?

A: I honestly don't know of any cable system that Dish Network doesn't "blow away" in
picture quality, in sound quality, and in the number of channels offered. Back to Top

5. Q: Is this digital?

A: Yes and no. A digital signal is delivered to the satellite receiver from the dish, but the
processed signal is then converted to an analog signal that can be viewed on any TV on
channel 3 or 4. Back to Top

6. Q: Will I be able to receive HDTV?

A: Dish Network does have a High Definition Satellite Receiver, but it is not offered on their
Digital Home Program today. It is the Model 6000 - it works absolutely great, but it does
take another dish which is pointed in a different direction. Back to Top

7. Q: My TV is old, will it work with satellite?

A: Yes, if it is really old you may need an adapter. Back to Top

8. Q: Are the channels the same as the channels on cable?

A: Yes, they are the same channels, but usually Dish Network offers more choices. For
example, HBO will have extra feeds that vary in the kind of programming and different time
zones. Back to Top

9. Q: Are there adult channels?

A: Yes, monthly subscription and pay-per-view. Back to Top

10. Q: Can I control what my children watch?

A: Yes, the parental control works great, is easy to operate and does not limit you. Back to Top

11. Q: I still can't program my VCR; will I be able to operate satellite TV?

A: Yes, you will - and I say this with confidence. In addition to the installer and the instruction book, Dish
Network even has channels to teach you. Back to Top

12. Q: What if my credit is not good? Back to Top

A: Dish Network understands and has programs to help people just like you.

13. Q: How many TV's can I hook up?

A: I get this question a lot! It's a question that can really confuse people. Let me just say that
we can satisfy your needs. One point to think about is that a single satellite receiver is capable
of one channel at a time. (This is also changing.) Back to Top

14. Q: What about sports?

A: Lots and lots of sports! If you are asking about a package called the NFL Sunday Ticket,
it is not available on Dish Network yet. Back to Top

15. Q: I have trees, will I still be able to get a dish?

A: If trees are in the direction the dish needs to point, they can block the signal and it will not
work. In my experience over 99% of the time we have been able to find a way or a location
that works. Sometimes it does cost more. The installer must be very careful when
installation is done during the winter with no leaves on the tree. It could work great until the
leaves fill in and then not work at all. Back to Top

16. Q: I live in a neighborhood that doesn't allow dishes or antennas on roofs - what can I do?

A: The law is on your side! Even if you have a choice because you have no obstructions in
the southern sky. Back to Top

17. Q: I have a motor home, can I take the satellite system with us when we go to Canada on
vacation?

A: Yes, there are a lot of ways to use it and install it on and with your motor home. It will
work in Canada. Dish Network does not have an agreement with Canada to sell programming
up there, but is does work - I just don't know how far north. If I can get a better answer, I will,
email me if you need to know more. Back to Top

18. Q: Can I record on my VCR?

A: Yes, with direct video/audio hookups and either channel 3 or 4. Back to Top

19. Q: Can I record one channel and watch another?

A: Basic answer is yes. But….what two channels are we talking about; how many receivers did
you request; where are the receivers located? Back to Top

20. Q: Will we be able to receive the WB and UPN channels?

A: Yes. I watch them myself, so I hope this doesn't change. Back to Top

21. Q: How many pay-per-view channels, and how much to buy a movie?

A: There are 21 channels that carry regular "fairly new release" movies, which cost $3.99 per
movie for the entire day. Plus adult and pay-per-view sports, which have different costs. Back to Top